BOOK

About our approach to the COVID-19 infection

Odysis Onna Resort Hotel is implementing the following measures to prevent the spread of the Coronavirus (COVID-19). Thank you for your understanding and cooperation.

Preventive Measures at the Facilities

Alcohol disinfection

Alcohol disinfection

  • Installation of alcohol disinfection in common areas
  • Regularly disinfecting common areas with alcohol
  • Disinfection of alcohol in the room during cleaning
Service and Layout Changes

Service and Layout Changes

  • Shared Item Reduction
  • Changing the layout of common areas to prevent 3Cs
Cancelation Policy

Cancelation Policy

  • No cancellation fee is required until 2 days before check-in
Body temperature Check

Body temperature Check

  • Introduction of a temperature detection system when entering the building.
Ventilation

Ventilation

  • Periodic air changes in the hotel

Employee Prevention Initiatives

Alcohol Disinfection

Alcohol Disinfection

  • Alcohol disinfection when entering the hotel
  • Frequent hand washing and alcohol disinfection
  • Cleaning and alcohol disinfection of the staff room
Wearing masks

Wearing masks

  • Wearing a mask during working hours
Temperature and physical condition check

Temperature and physical condition check

  • Temperature and physical condition checks at attendance
Avoidance of 3Cs (social distance)

Avoidance of 3Cs (social distance)

  • Open at least 2 meters between chairs and other items in the staff room.
Responses when ill or has a high fever

Responses when ill or has a high fever

  • Suspension from work if someone have a fever of 37.5 degrees celsius or higher, coughing, sneezing, or any other cold symptoms (Stay at home, recuperate, and visit the hospital).
Other Responses

Other Responses

  • Implementation of training on countermeasures against the COVID-19
  • Recording of entry and exit times
  • Shared Item Reduction

Prevention Measures for Partner Companies

Alcohol Disinfection

Alcohol Disinfection

  • Alcohol Disinfection when entering the facilities
Wearing Masks

Wearing Masks

  • Wear masks when entering the facilities
Body temperature check

Body temperature check

  • Temperature check when entering the facilities
What to do in case of illness and high fever

What to do in case of illness and high fever

  • No visitors may enter with fever over 37.5 degrees celsius, coughing, sneezing or other cold symptoms
Other Responses

Other Responses

  • Recording of entry and exit times

Requests for Guests

Alcohol disinfection

Alcohol disinfection

  • Be sure to wash your hands and disinfect with alcohol not only in the hotel, but also during your trip.
  • Be sure to disinfect your hands with alcohol upon entering the hotel.
Wearing Masks

Wearing Masks

  • Please wear a mask inside of the facilities, on the island or visiting an island.
  • Please refrain from coming to the island or visiting us if you are not feeling well or have a high fever.
Cancelation policy/ Service Changes

Cancelation policy/ Service Changes

  • In order to create an environment in which guests who are suspected of being sick are discouraged from coming to the island, we are offering a reduction in cancellation fees. Please use this service if you are not feeling well.
Temperature and physical condition check

  • Please do not come to the island or visit if you are not feeling well or have a high fever.
Ventilation (and pest control)

Ventilation (and pest control)

  • Since we regularly ventilate the building, insects may enter the building. Various creatures coexist in this land with rich nature. We ask for your understanding and tolerance.We will do everything as possible to control the pests.
Avoidance of 3Cs (social distance)

Avoidance of 3Cs (social distance)

  • Please consider a sightseeing plan and schedule of stay in the city with care to avoidi 3Cs.
What to do in case of illness and high fever

What to do in case of illness and high fever

  • Please do not come to the island or visit us if you are not feeling well or have a high fever.
  • If you feel sick or have a high fever during your stay, please cooperate with us in taking measures to prevent the spread of infectious diseases.
  • If you feel unwell or have a high fever after checking out, please contact us immediately.

What to do in case of a suspected new coronavirus infection

If there is any suspicion, you will be contacted to the Okinawa Prefectural Government: New Coronavirus Infection Consultation Center (call center) and follow the instructions of a specialist.